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IT@UC Service Desk

IT Support Services

IT@UC Service Desk

IT@UC Client Services

Service Summary

IT@UC Service Desk provides help and support for computing, phone communications, and networking (i.e. hardware, software, Canopy, Catalyst, web services, network, Internet, telephone services, etc.) Incident Management, Service Request Management, Global Account Management, and Operator Assistance.

Features and Functions

  • Directory Assistance is available by calling 513-556-1000 or 1-866-397-3382 during Service Desk business hours. 
  • Phone support for all other services: Contact 513-556-HELP (4357). Representatives are available during published hours of operation
  • Online Self-Service is available 24/7 through the IT@UC Knowledge Base

How to order

The Service Desk can be contacted via phone at (513)556-4357, or submitted by web form

Eligibility for this Service

  • Students
  • Applicants
  • Faculty
  • Staff
  • Affiliates

Related Websites

https://www.uc.edu/ithelp

https://kb.uc.edu

Technical Specifications

There are currently no technical specifications for this service.