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Services for staff members at the University of Cincinnati.

Services for students at the University of Cincinnati.

Services for Faculty at the University of Cincinnati.

The IT@UC Service Desk provides help and support for computing, phone communications, and networking for UC students, faculty and staff.

Please complete the displayed form to request a survey to evaluate courses or faculty for the current term.

Courses for this survey should be listed in the provided CourseSubmissionTemplate.xls and uploaded at the end of the request form. If your courses have additional faculty please include the faculty UCID and their respective courses on the tab labeled Additional Instructors.

If you would like to update your question sets, please complete and attach the Change Evaluation Questions Form provided.

Database Request

The UCIT server hosting strategy is to offer managed virtual servers instead of hosting or managing physical servers. Virtual server hosting allows a single physical server to be partitioned into multiple “virtual machine” (VM) servers, each with the appearance and capabilities of running as a physically dedicated machine. Each virtual server can run its own operating system (Windows or Linux), is assigned its own hostname and may be independently administered, configured and rebooted without impact on other virtual servers.

An email alias is a generic email pointer to your ucmail exchange email account. An alias can only point to one account. Students are not eligible for an email alias. Email alias requests will typically be processed within 48 working hours upon submission. For questions, please contact the IT@UCService Desk at (513)556-4357

Blackboard is the University's primary learning management system. Blackboard is a part of the University's Canopy eLearning ecosystem.

A static IP address allows a network device to have a dedicated network address.

Static IP addresses can only be requested by UC employees and are assigned to the following devices:
*A network server requires a static IP so the user community can connect to the server using a specific IP or name.
*A network printer requires a static IP so the user community can print to a specific printer using a specific IP or name.
*A device installed on the network that cannot be configured for DHCP and must have a static IP to communicate.
*A device running a software package that requires a static IP in order for the application to perform.

Enterprise application integration is an integration framework composed of a collection of technologies and services which form a middleware to enable integration of systems and applications across the enterprise.   Data Integration: Ensures that information in multiple systems is kept consistent. Vendor independence: Extracts business policies or rules from applications and implements them in the EAI system, so that even if one of the business applications is replaced with a different vendor's application, the business rules do not have to be re-implemented. Common facade: An EAI system can front-end a cluster of applications, providing a single consistent access interface to these applications and shielding users from having to learn to use different software packages.

Course or Faculty Evaluation Service general request.

Website Hosting
Our services can take the pain out of your web hosting needs and reduce your total cost of website ownership, saving you money on equipment, monitoring tools, upgrades, security, maintenance, and support, as well as staffing and training. Your development teams can easily and securely access websites on our server for updates by FTP (file transfer protocol), or FTPS (FTP over SSL). And we’ll provide website usage analysis and log file processing at no extra cost.

Web Server Hosting
Let us host your Web server in our state-of-the-art data center, boasting a secure, scalable, load balanced, high availability environment with 24/7 monitoring, and daily backups. If you prefer to own your Web server hardware, but still want to reduce server costs, why not migrate your server to a safe and secure location with 24/7 monitoring by experienced professionals."

An Identity recognition system has been in place since the late 90’s and was tasked with pulling together useful information from many disparate systems and resolving conflicting redundant information, and making this consolidated information available to any investors in the data.  Initially designed to share information between e-mail systems and (phone) Directory Services, its value was quickly recognized and utilized by many entities around the University.  In 2006 the current Identity Management System came online allowing real time generation of new employee, student, and affiliate identities.

A variety of phone services such ask desk phones, analog lines for conference phones or fax machines, and voicemail can be requested through IT@UC's ordering system GetIT

EDS provides computing devices from traditional desktops to terminals.

Microsoft Office 365 (also known as UConnect) is the official student email platform.

IT@UC provides enterprise-class storage services that can scale to meet any of your data storage needs, from simple departmental file sharing to multi-terabyte research data stores.

Distribution groups allow users to send messages to members defined within the group.  The manager of the group will be responsible for adding/removing members.  A distribution group name must be a minimum of 9 to 15 characters and must not contain spaces or special characters.  The distribution group display name must not be more than 255 characters. Any additional aliases for a distribution group can be included in the comment section.

Distribution group requests will typically be processed within 48 working hours upon submission. For questions, please contact the IT@UCService Desk at (513)556-4357

ResNet offers IT support for students, faculty, and staff (for non-departmental devices).